FAQ
Find answers to the most common questions about shopping at Home Inspired. If you can't find what you're looking for, feel free to reach out to us at info@homeinspired.co
What payment methods do you accept?
We accept a wide range of secure payment options including:
- Credit/Debit Cards: Visa, Mastercard, Maestro, American Express, Discover, Diners Club, and JCB.
Is my payment information secure?
Absolutely. We use SSL encryption and adhere to PCI-DSS standards. We do not store or have access to your credit card details.
What currency are your prices in?
All prices are listed in US Dollars (USD $) and include all applicable taxes.
How much does shipping cost?
We offer Free Standard Shipping on all orders within the United States. There is no minimum purchase required.
How long will it take to get my order?
- Handling Time: 1–2 business days.
- Transit Time: 3–5 business days once shipped.
- Total Estimated Delivery: 4–7 business days.
What is the daily order cut-off time?
Orders placed before 3:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will begin processing the same business day. Orders placed after this time will be processed the following business day.
How can I track my package?
Once shipped, you will receive an email with a tracking number. Please allow up to 24 hours for the tracking information to become active.
What is your return policy?
We offer a 30-day return window. You have 30 days from the date you receive your item to request a return. The item must be unused, in its original packaging, and with all tags attached.
How do I start a return?
Email us at info@homeinspired.co Once approved, we will send you instructions on how to mail your package to our return center in New York.
Are there any return fees?
- Restocking Fee: None ($0).
- Return Shipping: The customer is responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
When will I receive my refund?
Once we inspect your return, we will notify you of the approval. Refunds are processed back to your original payment method within 10 business days.
Can I change or cancel my order?
- Cancellations: You can cancel for free within 24 hours of purchase.
- Changes: Please contact us within 2 hours of placing your order to request modifications.
What if my item arrives damaged?
Please inspect your order immediately upon arrival. If the item is damaged or incorrect, contact us right away so we can make it right.
About the Store
Where are you located?
Our physical boutique is located at 85 Main St, Sutter Creek, CA 95685.
What are your hours?
- Thursday – Sunday: 11 AM – 4 PM
- Monday – Wednesday: Closed
How long does it take for you to reply to emails?
We pride ourselves on excellent service and typically respond to all inquiries within 24 hours.